Automate 70% of Your Customer Support in Minuteswith an AI Chatbot Tailored for Shopify Stores.

Reduce repetitive inquiries, provide instant answers on orders and products, and enhance customer satisfaction — all without writing a single line of code.

Based on 1,000+ reviews from

Why Shopify Store Owners Choose Us:

Auto-Generated Questions

Your bot instantly learns from your store.
It scrapes your public pages (like FAQ, Shipping, Returns) to generate smart answers — no setup required.

Live in Under 20 Minutes

No code, no hassle.
Just paste your key links (FAQs, Shipping, etc.), and Botabix generates Q&A for you. Add one line of code to your store and go live instantly.

Real-Time Order Tracking

Let your customers check their order status — without emailing you.
Botabix connects to your Shopify store to handle delivery questions automatically.

Smart Insights from Conversations

Turn support chats into growth insights.
Botabix logs conversations and uses AI to show what customers are asking, which issues are resolved, and where your store can improve.

Drowning in support tickets? Let your AI chatbot handle 70% of them — in 20 minutes.

Compared to Tidio

While Tidio relies heavily on static, rule-based chatbot scripts, our self-learning AI chatbot dynamically learns from real customer interactions, ensuring relevant and personalized responses every time. This adaptive approach significantly improves customer satisfaction and reduces manual oversight.

Compared to Zendesk Chat

Zendesk Chat can be powerful but often comes with complexity, steep learning curves, and high expenses tailored primarily for larger enterprises. Our solution offers the same powerful AI-driven support capabilities optimized specifically for Shopify stores—without the steep costs or complicated setups.

No Upfront Cost

Enjoy your first 100 chat sessions free—no commitment.

Flexible Tiers

Upgrade seamlessly from Pro to Business to Enterprise as you grow.

Scalable Pricing

Only pay for the capacity your store needs.

Budget-Friendly

Why Shopify Stores Love This:

  • No Strained Budgets: Our plans adapt as you grow, so you don’t overspend or get locked into enterprise pricing.
  • Future-Proof Growth: Effortlessly move to higher tiers if your traffic spikes—no complicated contract needed.
  • Complete Transparency: Clear, predictable pricing with zero surprises.
Chat session summary
Dedicated Shopify Focus

Tailored specifically for e-commerce needs—no wasted features.

From quick setup to advanced features, HelpWise.ai is built specifically for Shopify merchants. Everything is optimized for e-commerce, so you won’t waste time or money on extras you don’t need. It’s streamlined, straightforward, and tailor-made for your online store.

Why Shopify Stores Love This:

Security Features

Data Stored in Switzerland

Our servers reside in Zurich, a privacy-forward region known for stringent data protection.

Password-Free Login

Secure email links eliminate the risk of weak passwords or unauthorized access.

GDPR-Compliant

We follow international privacy regulations to safeguard customers at every step.

Frequently asked Questions

How Easy Is It to Install on My Shopify Store?

It’s incredibly straightforward. Sign up on https://app.botabix.com —no credit card required—add the domain on which you want the bot running and simply paste the URLs you want to use as your data source. Our AI instantly generates Q&A pairs tailored to your Shopify store, which you can edit, add, or remove. You can preview how your chatbot responds, regenerate any off-topic answers, and even fine-tune the bot’s appearance (colors, welcome message) in minutes. Finally, just copy the code snippet to your theme.liquid file and place it before your site’s closing body tag to keep page load speeds fast between script tags. Most users get fully set up in about 10–20 minutes. Contact us at support@botabix.com if you have problems. We are more than happy to help.

At the moment, we’re finalizing our pricing tiers. As it stands, you’ll have a fully functional trial for the first 100 sessions—no card required. After you surpass that limit, you can select one of our flexible paid plans (Pro, Business, or Enterprise), each designed to scale with your store. If you’re still testing beyond 100 sessions, we’ll keep the bot active briefly so you can choose the plan that fits you best without disruption. Why? No Pressure: Test extensively before committing. Scalable Plans: Move from Pro to Business or Enterprise as your store grows. Transparent Pricing: No hidden fees or surprise upgrades.

No, it works on any website. WordPress, Drupal, Magento. Contact us if you need help. We will help you set it up free of charge.

We use a two-stage AI approach for speed and accuracy. First, the system tries to match a question to your existing Q&A pairs. If it can’t find a suitable match, it generates a brand-new answer on the spot and saves it to your Q&A library for future use. Over time, the AI refines these responses by learning from thumbs-down feedback; if a question gets too many negative votes, the system regenerates the answer using additional context. This self-learning feature ensures continuously improved responses. Why? Adaptive AI: Fresh answers appear instantly when new topics arise. Continuous Improvement: Thumbs-down feedback triggers AI to refine or regenerate the response. Control & Visibility: You can see every chatbot session, edit Q&As, and keep your knowledge base up to date.

Absolutely. Our chatbot handles repetitive questions 24/7, freeing you and your team to focus on higher-level tasks. To measure ROI, you can: Track Ticket Volume: Compare support tickets before and after implementing the chatbot. Measure Response Time: Note how quickly common inquiries get answered by the AI versus manual replies. Evaluate Customer Satisfaction: Gather feedback on chatbot-driven interactions. Calculate Time Saved: Ask your support team how often they reference chat transcripts instead of typing new answers. What We Promise? Fewer Repetitive Tickets: The chatbot addresses FAQs instantly. Improved Efficiency: Redirect resources to growth-focused tasks. Clear Metrics: You’ll have access to session data and customer feedback.

Yes. We provide priority email support to ensure timely help when you need it most. For more complex issues or onboarding questions, we can arrange Zoom calls to walk you through any setup challenges, advanced features, or troubleshooting steps. Why This Matters? Personal Assistance: You’re not just talking to a faceless bot company. Smooth Onboarding: One-on-one Zoom calls can iron out any setup hiccups. Peace of Mind: Know that expert support is there when you need it.

Say Goodbye to Repetitive Support — Your AI Chatbot is Live in 20 Minutes

Get started free — no credit card needed. Or book a personal demo and watch your support run on autopilot.